1. Acceptance of Terms
By using this website and placing an order, you agree to these Terms and Conditions. Please read them carefully before making a purchase.
2. Products and Descriptions
We strive to display product information and images as accurately as possible. However, we do not guarantee that descriptions, colors, or other content are completely error-free. All products are provided “as is,” and use is at the customer’s own risk.
3. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment must be completed through our approved payment methods at checkout.
4. Shipping
We process orders as quickly as possible, typically within 1–3 business days. Delivery times depend on the carrier and your location. We are not responsible for delays once the package has been shipped, including those due to weather, carrier issues, or other unforeseen events.
5. Pricing and Taxes
All prices are listed in U.S. dollars. Applicable taxes are added at checkout based on your shipping address. Prices are subject to change without notice.
6. Cancellations
Orders cannot be canceled once submitted. Please review your order carefully before completing checkout.
7. Returns and Exchanges
We do not accept returns or exchanges at this time. If your order arrives damaged, please contact us immediately with photos so we can assist you.
8. Shipping Address Responsibility
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. Once an order has shipped and is marked as delivered by the carrier, we are not responsible for lost or stolen packages.
9. Candle Use and Safety
Our candles are intended for personal, indoor use only. Always follow safe candle practices:
- Never leave a burning candle unattended.
- Keep candles away from children, pets, flammable materials, and drafts.
- Place candles on a stable, heat-resistant surface.
- Trim wicks to ¼ inch before each burn to prevent excessive flame or smoke.
- Do not burn candles for more than 4 hours at a time.
By purchasing our candles, you acknowledge that you understand and accept responsibility for safe use.
10. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Two Wicks Candle Shop and is protected by copyright laws. Unauthorized use is prohibited.
11. Limitation of Liability
Our liability is limited to the purchase price of the products ordered. We are not liable for indirect, incidental, or consequential damages resulting from the use of our products or website, including technical issues, delays, or errors.
12. Indemnification
By using this website and purchasing our products, you agree to indemnify and hold harmless Two Wicks Candle Shop from any claims, damages, or losses arising from your use of the website or products.
13. Age Restriction
By purchasing from our site, you confirm that you are at least 18 years old.
14. Third-Party Links and Services
This website may contain links to third-party sites. We are not responsible for the content, products, or services of these sites, and inclusion does not imply endorsement.
15. Governing Law
These Terms and Conditions are governed by the laws of the state of Rhode Island, without regard to conflict of law principles.
16. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.